I. General Provisions
1.1. This Public Offer Agreement (hereinafter referred to as the "Agreement") is concluded between Sole Proprietor Shlonska Oksana Oleksandrivna, hereinafter referred to as "Provider-1," registered in the Unified State Register of Legal Entities, Individual Entrepreneurs, and Public Organizations on May 22, 2014, under entry number 10721020000030237, and Limited Liability Company "Psychological Assistance Center 'Rivnovaha'," hereinafter referred to as "Provider-2." Together, they are referred to as the "Providers," and the individual who accepts this Agreement by accepting the offer is referred to as the "Client." The Providers and the Client are collectively referred to as the "Parties," and each separately as a "Party."
1.2. This Agreement is a public contract under Article 633 of the Civil Code of Ukraine. The Client accepts the offer (public offer) to conclude the Agreement by accepting it in accordance with Article 642 of the Civil Code of Ukraine, Article 11 of the Law of Ukraine "On Electronic Commerce," and the terms of this Agreement. This Agreement is a contract of adhesion under Article 634 of the Civil Code of Ukraine and an electronic agreement under Article 3 of the Law of Ukraine "On Electronic Commerce," which is concluded using information and telecommunication systems.
1.3. This public offer is addressed to an unlimited number of individuals and aims to conclude an Agreement with the Providers by fully and unconditionally accepting its terms. The terms of the Agreement are the same for all persons who choose to accept the offer.
1.4. The Client accepts the Agreement by signing and submitting a written application for service provision to the Providers. By performing these actions, the Client fully and unconditionally accepts the terms of this Agreement without any reservations or objections. By accepting the Providers' offer, the Client agrees to all terms of this Agreement, including the documents referenced in it, and confirms that they fully understand the content and legal consequences of entering into this Agreement.
1.5. Definitions used in this Agreement:
- Acceptance – full, unconditional, and unreserved acceptance of the terms of this Agreement by the Client in the manner specified herein.
- Website – a collection of web pages accessible on the Internet under the domain name https://neurocorrection.com.ua.
- Providers – Sole Proprietor Shlonska Oksana Oleksandrivna and LLC "Psychological Assistance Center 'Rivnovaha'."
- Client – an individual who has contacted the Providers to receive Services under the terms of this Agreement, including on behalf of minor or underage individuals.
- Services – a range of psychological and/or psycho-pedagogical services, as defined in the Center's Rules of Operation, which are an integral part of this Agreement. The types of services provided by Provider-1 and Provider-2 to the Client are specified in the application submitted by the Client after reviewing this Agreement and related documents. By submitting an application, the Client confirms that they have received full information about the type and nature of the Services ordered, including details outlined in Article 15 of the Law of Ukraine "On Consumer Protection."
- Public Offer – an offer to conclude this Agreement, published on the Website and presented in the terms of this Agreement.
- Specialist – a person qualified and authorized to provide Services under this Agreement, including Provider-1, employees hired by Provider-1, and specialists of LLC "Psychological Assistance Center 'Rivnovaha'."
1.6. By accepting this Agreement, the Client also agrees to the Rules of Operation of the Center, the Privacy Policy, the Consent to Personal Data Processing, and all other documents referenced in this Agreement, which form its integral part.
II. Subject of the Agreement
2.1. Under the terms and conditions of this Agreement, the Providers undertake to provide, and the Client undertakes to accept and pay for the Services. Services may be provided directly to the Client or to minor individuals represented by the Client in accordance with the legislation of Ukraine.
2.2. The full list of Services, their types, nature, duration, and methods of provision is determined by the Providers in the Privacy Policy, which is an integral part of this Agreement, and is also described in relevant sections of the Website. After accepting this Agreement and receiving explanations from the Center’s manager regarding the nature of services provided by Provider-1 and Provider-2, the Client signs and submits an application for an initial consultation (mandatory for first-time Clients) or an application for a specific type of Services.
2.3. Services may be provided directly by Provider-1, specialists of Provider-2, or individuals engaged by the Providers ("Specialists"). The specific Provider is determined by the Parties after the Client receives the necessary information about the nature and types of services provided by Provider-1 and Provider-2 and submits the corresponding application.
2.4. Services are provided at the registered office of Provider-2 at: Kyiv, Akademika Tupoleva St., 4-B.
III. Rights and Obligations of the Parties
3.1. The Providers have the right to:
- Receive payment for the Services provided under this Agreement.
- Request full and accurate information from the Client necessary for the proper provision of Services.
- Independently establish service rules, pricing, and other terms.
- Suspend or refuse to provide Services if the Client violates the terms of this Agreement, including non-payment.
3.2. The Providers undertake to:
- Provide Services in accordance with the terms of this Agreement and Ukrainian law, adhering to the Ethical Code of Psychologists.
- Provide the Client with explanations and all relevant information regarding Services.
- Provide Services personally and/or involve third parties while remaining fully responsible to the Client for the quality of Services.
3.3. The Client has the right to:
- Receive Services as specified in this Agreement.
- Obtain full and accurate information about the nature and scope of Services, as well as explanations regarding any issues related to the provision of Services.
3.4. The Client undertakes to:
- Pay for Services in accordance with the terms and conditions set forth in this Agreement.
- Comply with the terms of this Agreement and all attached documents.
- Provide accurate and complete information necessary for execution of this Agreement.
- Immediately notify the Providers of any circumstances that may affect the provision of Services.
IV. Cost of Services and Payment Procedure
4.1. The total amount of the Agreement is considered to be the sum of all payments made by the Client to the account of Provider-1 or Provider-2 as payment for the Services provided.
4.2. The cost of Services is determined by the Parties after conducting an initial consultation, and the recipient of the payment is also specified by the Parties in the Service Application.
4.3. The price of Services is contractual and depends on the nature of the services, their complexity, and quantity. The price of the services is determined by the Parties in the Service Application.
4.4. Payment for the Services is made in cash at the cash desk of the respective Provider or via bank transfer to the account of the respective Provider in a banking institution.
4.5. All payments under this Agreement are made in the national currency of Ukraine – hryvnia (UAH).
4.6. Services are considered paid at the moment of full deposit of the service price into the account of the respective Provider.
V. Liability of the Parties
5.1. In case of violation of the terms of this Agreement, the Parties shall be held liable in accordance with the current legislation of Ukraine and the terms of this Agreement.
5.2. A breach of the Agreement is considered its non-fulfillment or improper fulfillment, meaning its execution in violation of the terms stipulated in this Agreement.
5.3. The Providers are not responsible for the improper fulfillment or non-fulfillment of the terms of this Agreement if the Client did not provide complete and accurate information necessary for the proper provision of Services or provided false information. The Providers are not responsible for the incomplete or failed implementation of this Agreement if it was caused by the Client’s irresponsible attitude, violation of the Agreement or the Center's Rules, non-compliance with the agreed schedule of Services, failure to follow specialists’ recommendations, or failure to complete assigned tasks.
5.4. The Parties shall be released from liability for full or partial non-performance of their obligations if such non-performance results from force majeure circumstances such as war, military actions, earthquakes, floods, fires, or other unforeseeable events beyond the control of the Parties. The Party unable to fulfill its obligations must immediately notify the other Parties.
VI. Dispute Resolution
6.1. All disputes and disagreements between the Parties regarding the subject of this Agreement shall be resolved through negotiation.
6.2. If the Parties fail to reach an agreement, disputes shall be resolved in court in accordance with the current legislation of Ukraine.
VII. Duration of the Agreement
7.1. The Agreement enters into force at the moment the Client accepts the offer and remains in effect until the Parties fulfill their obligations under it.
7.2. The Agreement may be terminated early in the following cases:
- By mutual agreement of the Parties;
- At the request of either Party with at least 30 (thirty) calendar days' written notice before the desired termination date;
- By a court decision that has entered into legal force;
- For other reasons specified in this Agreement or the current legislation of Ukraine.
7.3. The Providers have the right to unilaterally terminate the Agreement with 5 (five) calendar days' written notice if the Client violates the terms of the Agreement or the Center's Rules, misses appointments, fails to follow specialists' recommendations, does not complete assignments, or engages in other actions or inactions that make the effective provision of Services impossible.
VIII. Other Provisions
8.1. The Providers reserve the right to unilaterally amend this Agreement at their sole discretion by publishing a new version on the Website. The new version of the Agreement comes into effect on the date of publication on the Website and is binding for all Clients, including those who accepted the terms of the Agreement before the new version came into effect.
8.2. The Client confirms and guarantees that they are a competent person legally capable of entering into such contracts. If the Client is entering into the Agreement on behalf of a minor or underage person, the Client confirms and guarantees that they are the legal representative of such individuals and have obtained consent from other legal representatives.
8.3. The Client consents to the processing of their personal data and the data of the person they represent by signing the Consent to Personal Data Processing, which is an integral part of this Agreement.
8.4. The terms of personal data storage for the Client and the person they represent are outlined in the Privacy Policy, which is an integral part of this Agreement.
8.5. If any provision of this Agreement becomes invalid, it does not affect the validity of the remaining provisions.
8.6. The Parties are responsible for the accuracy and completeness of the information they provide. The Parties agree to immediately notify each other of any changes in name, business entity type, address, mailing address, phone numbers, email addresses, banking details, and other relevant information.
IX. Providers' Details
Provider-1 – Sole Proprietor Shlonska Oksana Oleksandrivna
- Taxpayer Identification Number (TIN): 2534410669
- Address: 03028, Kyiv, Oskolska Street, Building 30A, Apartment 1
Provider-2 – Limited Liability Company "Psychological Assistance Center 'Rivnovaha'"
- Company Identification Code: 44193913
- Address: 03062, Kyiv, Mriyi Street, 4-B